Return & Exchange Policy


You may return your purchase within 30 days of date of purchase for a full refund.

 Send your package to:

Boondocks Western Store
Attn: Return/Exchange
16295 us hwy 64
Somerville, TN 38068

Items must be in original packaging and in perfect, unused condition will be refunded in full, with the exception of shipping costs.  **Please note** it may take up to 14 business days for your refund to post to your account.

Exchange Policy

  1. Product must not show any evidence of wear and must be returned with all its original tags. To ensure that your boots don't show any signs of wear, be sure to walk only in carpeted areas until you are sure they fit properly. Avoid any kind of hard flooring as it may scuff the soles of the boots.
  2. Original shipping and handling charges are non-refundable.
  3. Make sure the product is in its original packaging, (e.g. boot box), and place it in its original shipping box or original shipping bag. Boot boxes may not be returned with tape or any other shipping labels on them, doing so will result in a restocking fee.
  4. From the time your item has been received in our warehouse, please allow up to 3 business days for your return to be processed. As soon as your return is received and processed you will receive an email confirmation.
  5. If you purchased online and want to return it in a store, you may do so for  an exchange or store-credit.